How Daktel handles your information – on this website, and in the DAKTEL MOBILE COMMUNICATOR app and the DAKTEL CLOUD SERVICES SYSTEM.
Cookies, the contact form and your rights on daktelgroup.com.
This part applies to the website daktelgroup.com (the "Website"), operated by DAKTEL Asia-Pacific Limited and DAKTEL (Guangdong) Technology Limited ("Daktel", "we"). The Privacy Policy and the Terms of Use below apply to the DAKTEL MOBILE COMMUNICATOR app and the DAKTEL CLOUD SERVICES SYSTEM (the "Services").
The Website uses three kinds of cookies and similar technologies. You choose which of them may be set, in the cookie preferences card shown on your first visit and at any time through "Cookie settings" in the footer.
Your choice is stored on your device (browser storage) for this Website only and is not sent to Daktel. You can change or withdraw it at any time through "Cookie settings"; the change takes effect immediately for anything loaded afterwards.
When you write to us through the contact form, we process the details you enter – name, organization, work email, phone (optional), who you are, the subject of your inquiry and your message – to answer your inquiry and to follow it up. The form does not create an account. We may send an automatic confirmation to the email address you entered.
Two service providers take part in sending the form. Web3Forms delivers your message to our inbox and keeps a copy of the submission for up to three years. Cloudflare Turnstile checks that the form is sent by a person and not by an automated program; it runs only on the pages that carry the form, processes technical signals about your browser and connection for that check, and is not used for advertising.
We keep the correspondence for as long as needed to handle the inquiry and any business relationship that follows from it.
Where data-protection law gives you rights over your personal information – access, correction, deletion, restriction, portability, objection, or withdrawing consent – you can exercise them by writing to support@daktelgroup.com. If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local supervisory authority.
For the DAKTEL MOBILE COMMUNICATOR app and the DAKTEL CLOUD SERVICES SYSTEM.
This Privacy Policy applies to DAKTEL Asia-Pacific Limited and DAKTEL (Guangdong) Technology Limited. It governs how the company collects, stores and uses personal information through its applications: DAKTEL MOBILE COMMUNICATOR and DAKTEL CLOUD SERVICES SYSTEM.
"Services" means the DAKTEL MOBILE COMMUNICATOR application, the DAKTEL CLOUD SERVICES SYSTEM, and the associated software, documentation, features, updates and upgrades provided by the company.
Personal information is any data that enables an individual to be identified or contacted, including names, profiles, addresses and email addresses.
By accessing the Services you consent to this Privacy Policy. The company may modify it, giving ten days' notice. Continued use of the Services after a change indicates acceptance of it. Please review this policy regularly.
The Services operate on third-party servers located in the United States. The company reserves the right to relocate its infrastructure. By using the Services you agree that your data may be transferred to the United States.
Account creation. You must provide accurate, current information, including your name, email and other details. You are responsible for the security of your password and for notifying us of any unauthorized access.
Payments. Purchases require payment information, which may include credit-card numbers. Third-party payment processors may be involved, and you consent to their involvement.
Contact requests. "Contact Us" communications may require you to submit personal information.
The company uses personal information to:
You affirmatively consent to these uses.
Personal information may be disclosed when reasonably necessary to:
You may decline future service-related emails through the unsubscribe option. Administrative emails connected to your use of the Services may still be sent. Blocking tracking technologies may restrict the functionality of the Services.
You may choose whether to provide personal information. Withholding it may prevent access to certain features of the Services.
Registered users can modify or remove their information by logging in. You may also submit a modification request, with adequate details, to support@daktelgroup.com.
The applications contain links to external platforms outside the company's control. The company assumes no responsibility for third-party privacy practices or content. You access them at your own risk.
The Services are not designed for users under 13 years of age, and the company does not knowingly collect information from them. If you are under 13, do not register or submit information. Suspected violations should be reported to support@daktelgroup.com.
In a merger, acquisition or sale, the company may transfer personal information. In bankruptcy or similar events, the company may lose control over how information is handled.
The company follows industry-standard protection practices. However, no method of transmission or electronic storage is completely secure. While the company strives to protect your information reasonably, absolute security cannot be guaranteed.
Questions or complaints about privacy: support@daktelgroup.com.
For the DAKTEL MOBILE COMMUNICATOR app and the DAKTEL CLOUD SERVICES SYSTEM.
These Terms govern access to and use of the DAKTEL MOBILE COMMUNICATOR and DAKTEL CLOUD SERVICES SYSTEM applications, software and related services. By clicking "I ACCEPT" or by accessing the Services you agree to be bound by these Terms and by the Privacy Policy. If you act on behalf of an entity, you represent that you are authorized to bind it. If you do not agree, do not access the Services.
You release the company from liability arising from the use of third-party applications through the Services.
The company may modify these Terms at its discretion. Modifications become effective ten days after posting; subsequent use of the Services indicates acceptance. Please review the current Terms regularly.
Access to the Services requires an account. You must provide current, complete and accurate information, including name, email, telephone and address. You create a password or receive a secure one from the company, and you bear sole responsibility for protecting your account and password; unauthorized access must be reported immediately. Third-party account access is permitted under the relevant third-party policies. With your consent, the company may access your account for support, maintenance, improvement and security.
Cancellation requests are sent to support@daktelgroup.com. Cancellation ends all access to the Services; payment obligations continue after cancellation. Account creators act as "controllers" and the company as "processor" within the meaning of EU Directive 95/46/EC. You must comply with applicable data-protection laws and the company's policies.
License. The company grants you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to access the applications and the Services, conditioned on compliance with these Terms. The company may restrict or block non-compliant access at its discretion.
Conditions. You agree not to, and to prevent third parties from:
You grant the company a royalty-free, fully paid, non-exclusive, worldwide right to access, log, retain and use account data and the content you provide for:
Access to the Services and use of an account may require subscription fees, taxes and charges as set out in the current order form between you and the company.
All intellectual-property rights not expressly granted remain the property of the company or its licensors. Rights terminate immediately upon termination of the Terms or upon your breach.
All rights, title and interest in the Services – including reproductions, corrections, modifications, customizations, enhancements and improvements, and the related patents, copyrights, trade secrets, trademarks, service marks and goodwill – remain the exclusive property of the company and its licensors.
The content of the applications and the cloud system (text, documents, descriptions, products, software, graphics, photos, sounds, videos, interactive features) and the trademarks, service marks and logos remain the exclusive property of the company and its licensors, protected by copyright and intellectual-property laws. "DAKTEL" and the company logos are marks of the company; other marks belong to their respective owners. All rights not expressly granted are reserved.
You retain sole and exclusive property rights in the data and reports generated in your account.
Each party may have access to the other's non-public proprietary information, including trade secrets, technical data, technology, know-how, software code, designs, price lists and developments ("Confidential Information"). The Services as a whole are DAKTEL Confidential Information. Each party protects the other's information with at least reasonable care; you may use the company's information only as expressly granted and disclose it only to employees who need to know it and are bound by equivalent obligations. All rights remain with the disclosing party. A legally required disclosure requires immediate written notice. On termination each party returns or destroys the other's Confidential Information and certifies destruction on request.
The Services may contain links to third-party applications outside the company's control and advertisements the company does not endorse. The company assumes no responsibility for them, including third-party privacy practices, and is not liable for resulting loss, damage or injury. You use them at your sole risk and should review the applicable policies and terms.
The Services may incorporate third-party software, including open-source software, subject to its own terms ("Third-Party Terms"). DAKTEL provides a list of such software and its terms, and you agree to comply with them; where they conflict with these Terms, the Third-Party Terms prevail for that software. DAKTEL makes no representation, warranty or indemnity regarding third-party software.
You agree to comply with all applicable international, national, state, regional and local laws and regulations when accessing and using the Services and performing your obligations under these Terms, including privacy, data-protection and export laws.
By DAKTEL. DAKTEL may discontinue or modify the Services at any time, for any reason, without notice, and may suspend or terminate your access or access in general without liability for resulting loss, damage or injury. Either action terminates these Terms and cancels the account.
By you. If you object to any provision of these Terms or are dissatisfied with the Services, you may cancel your account and stop using the Services; this terminates these Terms. Cancellation does not remove payment obligations.
Sections 8, 9, 10, 11, 16, 17, 18 and 19 survive termination of these Terms.
You are responsible for selecting the Services to achieve your intended results. Some jurisdictions do not allow certain warranty exclusions.
The Services are provided on an "as is" and "as available" basis, without representations, warranties or claims regarding quality, performance, merchantability, fitness for a particular purpose, non-infringement, title or course of dealing. DAKTEL does not warrant that the Services will operate uninterrupted, error-free or according to your needs, or that defects will be corrected.
The company makes no warranty regarding content, materials, information or results. Your use of and reliance on them is at your sole discretion and risk, and DAKTEL bears no responsibility for the consequences.
You agree that DAKTEL will not be held responsible or liable for any consequences that may result from technical problems of the internet, slow connections, system failure, outages, traffic congestion, overload of our or other servers, or other events beyond DAKTEL's control (such as strikes, riots, fires, floods, war, terrorism, governmental actions, labor conditions and natural disasters).
To the fullest extent permitted by law, DAKTEL is not liable for indirect, consequential, incidental, punitive or special damages, or for loss of profit, revenue, business opportunity or data suffered by you or a third party, under these Terms or from the use of or inability to use the Services – whether in contract, tort, negligence, strict liability, breach of statute or otherwise – even if DAKTEL knew of the possibility and even if direct damages fail to satisfy a remedy.
DAKTEL's aggregate liability to you or any third party under these Terms or from the use of or inability to use the Services shall not exceed the total fees you paid to DAKTEL in the six months preceding the claim.
You agree to defend, indemnify and hold harmless DAKTEL and its directors, officers, employees, agents and partners from third-party claims arising from your use of the Services, your breach of these Terms, your violation of law or of third-party rights (including privacy), or your breach of a representation or warranty – and to pay the resulting damages, obligations, losses, liabilities, penalties, fines, costs and expenses, including reasonable attorneys' fees. DAKTEL will notify you of claims; the indemnified parties will cooperate in the defense and settlement and may participate at their own expense. You will not settle a claim without DAKTEL's prior written consent, not to be unreasonably withheld.
You may not assign these Terms, delegate your duties or assign your rights without DAKTEL's prior express written consent; any non-compliant assignment is void. DAKTEL may assign or transfer these Terms, delegate its duties and assign its rights to third parties. These Terms bind and benefit the respective successors and assigns.
Entire agreement. These Terms are the entire agreement between you and DAKTEL on their subject matter and supersede prior understandings. Amendments require the written signature of both parties' authorized representatives.
Relationship. You and DAKTEL are independent contractors; nothing creates a partnership, joint venture, employment or agency relationship.
Governing law. These Terms are governed by the laws of the People's Republic of China and of Hong Kong, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
Jurisdiction and venue. All disputes shall be brought and resolved only in the courts of China and Hong Kong, to whose personal jurisdiction and venue you irrevocably submit. Equitable relief may be sought in any competent court.
Equitable relief. You acknowledge that a breach of these Terms causes irreparable injury justifying appropriate equitable relief, including preliminary and permanent injunctions, in a competent court.
Severability. If any provision is invalid, illegal or unenforceable, the remaining provisions are unaffected; a valid, legal and enforceable provision of similar intent and economic effect replaces the invalid one.
Headings. Section headings are for convenience only and do not affect interpretation.
Waiver. DAKTEL's failure or delay in exercising a right is not a waiver, and a partial exercise does not preclude any other or further exercise or any other remedy. Written waivers apply only to the specific instance.